ALERTEL is an emergency and mass notification solution (automated calls and SMS), developed and published by AB Plus, a telecom operator registered with ARCEP (the French telecoms regulator) and a French provider of business telecommunications and voice applications.
AB Plus in numbers
Our expertise
For more than twenty-five years, AB Plus has been helping businesses, local authorities, public bodies and non-profits with their digital transformation. Our know-how rests on two pillars:
ALERTEL + PLANITEL: alerting the right person at the right time
At the heart of our digital offering, PLANITEL is a web application dedicated to managing on-call rotas and emergency numbers. It provides a clear, shareable on-call schedule, automatically forwards calls to the right person, and secures response with escalation and retry scenarios when nobody answers.
Combining ALERTEL + PLANITEL lets you trigger an alert (automated call / SMS) only to the person currently on call, based on the PLANITEL schedule. The result: less noise, more efficiency and stronger 24/7 service continuity.
They trust us
Every day, public and private organisations rely on AB Plus to schedule, forward calls, send alerts and collaborate effectively. Our solutions are used in a wide range of sectors: healthcare, transport, education, energy, construction, industry and public administration, as well as in activities requiring on-call or critical notification systems (IT/DevOps, monitoring, security).
Organisations that trust us include:
SDIS (French fire and rescue services)
DRIEETS Île-de-France
DREAL
And many other organisations across multiple sectors.
Our promise
Whether it’s a mass notification (local authorities), an event-triggered alert (email/SMS/call/voicemail) or an on-call notification, we design solutions built to trigger fast, inform clearly, confirm receipt and escalate automatically when needed.
Who we are
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