About Us

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ALERTEL is an emergency and mass notification solution (automated calls and SMS), developed and published by AB Plus, a telecom operator registered with ARCEP (the French telecoms regulator) and a French provider of business telecommunications and voice applications.

Our mission: make sure the right information reaches the right person at the right time, through the power of the human voice.

AB Plus in numbers

25 years
of experience in telecoms and voice applications
5 000+
clients supported
15 M+
calls handled every year
ARCEP
registered telecom operator
100 %
hosted in France

Our expertise

For more than twenty-five years, AB Plus has been helping businesses, local authorities, public bodies and non-profits with their digital transformation. Our know-how rests on two pillars:

Telecom mastery: call routing, voice applications, no-answer scenarios, high availability and security.
Business software development: web interfaces, automation, integrations, SaaS.

ALERTEL + PLANITEL: alerting the right person at the right time

At the heart of our digital offering, PLANITEL is a web application dedicated to managing on-call rotas and emergency numbers. It provides a clear, shareable on-call schedule, automatically forwards calls to the right person, and secures response with escalation and retry scenarios when nobody answers.

Combining ALERTEL + PLANITEL lets you trigger an alert (automated call / SMS) only to the person currently on call, based on the PLANITEL schedule. The result: less noise, more efficiency and stronger 24/7 service continuity.

They trust us

Every day, public and private organisations rely on AB Plus to schedule, forward calls, send alerts and collaborate effectively. Our solutions are used in a wide range of sectors: healthcare, transport, education, energy, construction, industry and public administration, as well as in activities requiring on-call or critical notification systems (IT/DevOps, monitoring, security).

Organisations that trust us include:

SDIS (French fire and rescue services)
DRIEETS Île-de-France
DREAL

And many other organisations across multiple sectors.

Our promise

Whether it’s a mass notification (local authorities), an event-triggered alert (email/SMS/call/voicemail) or an on-call notification, we design solutions built to trigger fast, inform clearly, confirm receipt and escalate automatically when needed.

Who we are

ALERTEL is a service published by AB Plus, a French SAS (simplified joint-stock company) with share capital of €100,000, registered with the Nanterre Trade and Companies Register (RCS) under number B 408 221 208, with its registered office at 183 avenue Achille Peretti, 92200 Neuilly-sur-Seine, France. Publication director: Jérôme Lambert, President.

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