Email Alert

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WHY ARE EMAIL ALERTS ESSENTIAL?

In a busy workplace where emails pile up, critical messages can easily go unnoticed. Alertel turns the arrival of an important email into an automatic trigger for voice and SMS alerts. Make sure your teams are notified immediately, even outside office hours.

Immediate response
As soon as a critical email arrives, Alertel automatically places a voice call or sends an SMS to your teams within seconds.
Fully hands-off
No need to keep checking your inbox. The system monitors your incoming messages automatically, 24/7.
Secure on-call operations
The ideal solution for IT departments, maintenance, security and front-desk teams. Make sure every critical alert is handled.
Full traceability
Acknowledgement by keypad (DTMF) and scheduled automatic retries. Every alert is logged with a timestamp and a full report.

WHO IS THE EMAIL ALERT FOR?

Any organisation receiving critical emails that require immediate action

IT departments and teams

Automatic alerts when a monitoring or system-failure email is received. Cut your incident response time.

Maintenance services

Immediate notification of a technical alert or an urgent call-out request received by email.

On-call and security teams

Turn every emergency email into an automated voice call to the on-call manager, even outside office hours.

Logistics and industry

Immediate notification of an urgent order, a machine fault or an incident reported by email.

HOW DOES IT WORK?

1

The email is received

Set the ALERTEL address as a recipient in your monitoring systems, or forward your urgent emails to our dedicated address. The solution analyses the subject and body of the message to detect your chosen keywords.

2

Smart analysis and triggering

Alertel flags the email as critical based on your filtering rules (sender, subject, keywords). The matching alert scenario is triggered immediately.

3

Multichannel notification

Your teams are contacted by automated voice call, SMS or both. The message can include the content of the email received. Retries are scheduled until confirmation is obtained.

4

Acknowledgement and reporting

The recipient confirms they are handling the alert via a keypad press (call) or an SMS reply. A full report is generated with a timestamp for each attempt and acknowledgement.

5

Delivery based on the on-call schedule

The alert can be dispatched automatically according to your on-call roster thanks to the integration with PLANITEL, the online scheduling tool dedicated to on-call management. Each alert is sent only to the people on duty at the time it is triggered, ensuring an immediate response with no unnecessary calls.

THE EMAIL ALERT IN VIDEO

See in 35 seconds how an important email automatically triggers a phone alert with Alertel

Alertel - The email that never sleeps (35 s): when a critical email arrives (monitoring alert, customer emergency, system notification), Alertel detects it using your filtering rules and instantly calls or texts your on-call teams, 24/7, with automatic retries and acknowledgement of receipt.

TRY THE EMAIL ALERT FOR FREE

Triggered within seconds · Automatic retries · Real-time reporting

Request a free demo