AB Plus, the telecom expertise behind ALERTEL
ALERTEL: an emergency notification solution designed by AB Plus
ALERTEL is a phone alert and mass notification solution (automated calls and SMS) developed by AB Plus, a French telecom operator and software publisher specialising in business telecommunications and voice applications.
Our goal: help organisations warn people quickly, mobilise teams and guarantee a response with reliable alerts that are simple to trigger and designed for critical situations (crisis, incident, on-call, security, business continuity).
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15
- Over 15 million calls handled every year
25
- Over 25 years of experience in voice applications and telecoms
5000+
- Over 5,000 clients
Why choose AB PLUS
25 years of experience in telecom and digital solutions
For more than twenty-five years, AB Plus has been helping businesses, local authorities, public bodies and non-profits with their digital transformation.
Our know-how rests on two pillars:
- Telecom mastery (call routing, voice applications, no-answer scenarios, high availability and security)
- Business software development (web interfaces, automation, integrations, SaaS)
PLANITEL: on-call and emergency number management
PLANITEL: on-call and emergency number management
At the heart of AB Plus’s digital offering, PLANITEL is a web application dedicated to on-call management and emergency numbers. It lets you:
- manage a clear, shareable on-call schedule,
- automatically forward calls to the right on-call person,
- secure the response with escalation scenarios and retries when nobody answers,
- make internal communication between teams easier (on-call, maintenance, IT, security…).
References across many sectors
Every day, public and private organisations rely on AB Plus to schedule, forward calls, send alerts and collaborate effectively.
Our solutions are used in a wide range of sectors: healthcare, transport, education, energy, construction, industry, public administration, as well as in activities requiring on-call or critical notification systems (IT/DevOps, monitoring, security).
Examples include: SDIS (French fire and rescue services), DRIEETS, DREAL and many other organisations across multiple sectors.
ALERTEL + PLANITEL: alerting the right person at the right time
Combining ALERTEL + PLANITEL takes things further: trigger an alert (automated call / SMS) only to the person currently on call, based on the PLANITEL schedule.
The result: less noise, more efficiency and stronger service continuity (24/7).
Our Promise: Reliability, simplicity, efficiency
Whether it’s a mass notification (local authorities), an event-triggered alert (email/SMS/call/voicemail) or an on-call notification, we design solutions built to:
- trigger fast,
- inform clearly,
- confirm receipt,
- escalate automatically when needed.